Total Service by Automated Integration, Inc. is a comprehensive service management platform built to streamline the daily operations of field service organizations. It centralizes call intake, scheduling, and dispatch; tracks work orders from estimate to invoice; and maintains complete customer and equipment histories. Support for preventive maintenance schedules, service contracts, and warranty tracking keeps recurring work organized and on time.
Technicians can access assignments in the field, record time and materials, capture photos and notes, collect signatures, and generate invoices, while managers monitor job status in real time, balance workloads, and control inventory and purchasing. Built-in reporting and dashboards provide visibility into key performance metrics such as response times, first-time fix rates, and profitability. Flexible configuration and role-based permissions support a wide range of service trades—such as HVAC, refrigeration, electrical, and appliance repair—and integrations with common accounting and payment tools help reduce duplicate entry and accelerate cash flow.
Total Service is developed by Automated Integration, Inc.. The most popular version of this product among our users is 1.0. The names of program executable files are TS10.exe, TS9.exe.
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